Refer a Client to Better Care Living

Streamlined intake, clinical governance and responsive communication.

We partner with Support Coordinators, Plan Managers, allied health professionals and hospital discharge teams to deliver safe, tailored support across Brisbane, Ipswich, Logan, Gold Coast, Moreton Bay, the Sunshine Coast and the Redlands.

Urgent hospital discharge?
Skip the form and call 0493 376 525.

The Referral Form

No documents yet? Submit anyway and we'll follow up.
Referral information stays private and is handled under our Privacy Policy.

Ready to refer?

We respond to every referral within one business day.

Why partner with us

Clinical oversight

Our Director is a Registered Nurse, so complex care and psychosocial supports sit under robust clinical governance.

Rapid response
every referral is reviewed and answered within one business day, with capacity confirmed and an intake meeting arranged.
Transparent communication
you’re kept informed through intake, with clear, timely reporting for plan reviews.
Complex capabilities
genuine experience with hospital-to-home transitions, complex mental health, Forensic Orders and Treatment Authorities, and complex and intensive nursing.
Safeguarding built in
all workers hold NDIS Worker Screening clearance; staff supporting children hold a Queensland Blue Card.

Our Testimonial

As an NDIS Support Coordinator, it has been a pleasure working with Better Care Living. Their team consistently demonstrates professionalism, strong communication, and a genuine commitment to delivering high-quality, person-centred supports.

Better Care Living has extensive experience supporting participants with psychosocial disabilities. Their qualified mental health support workers have a sound understanding of recovery-oriented practice and provide compassionate, tailored support to individuals with complex mental health needs.

Their Supported Independent Living (SIL) homes are clean, welcoming, and well maintained, with reliable transport and well-equipped environments that promote participant safety, independence, and community participation.

I highly recommend Better Care Living to participants seeking quality disability support services, particularly those with psychosocial disabilities, across the Greater Brisbane region.

Diana — NDIS Support Coordinator & Psychosocial Recovery Coach

Who you can refer

We accept referrals for children, young people and adults for:

NDIS Mental Health & Psychosocial Support —
including Recovery Coaching, behaviour support implementation and complex mental health needs.

Supported Living (SIL, STA, MTA) —
carefully matched accommodation with support up to 24/7.

In-Home Care & Community Access —
daily living, personal care and capacity building.

Community Nursing & Complex Care —
medication administration, wound care, PEG feeding, continence and palliative care — for NDIS, Support at Home, DVA and private clients.

What happens after you refer

Instant confirmation your referral has landed

A response within one business day confirming capacity

An intake meeting arranged with you and the participant.